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Shipping Times

Hopefully Goods can be shipped within days of the order being processed


Shipping Damage

Sometimes situations arise that may be beyond our control. If damaged in transit, this will be between yourself the purchaser and carriage company. We will replace defective merchandise but cannot be held liable for the actions of the freight carrier.

Warranties

All of our products carry the usual manufacturers warranty.


Returning Merchandise

We should be notified no later than 7 days after you receive your order should you want to return your merchandise.


Returns are accepted:

1) If the merchandise is defective.


Returns cannot be accepted if:

1) If the order was shipped out of continental USA.


All postage fees, both to you and back to us are the responsibility of the purchaser. All returns must be preauthorized. There will be a 15% restocking fee on all returned merchandise. (No restocking fee on exchanges.) Please do not mail the merchandise back without first contacting us.

We are not responsible for any misrepresentation of products by the manufacturer or by its distributors. Pictures and descriptions are provided by the respective manufacturer.

Exchanging Merchandise

We will accept almost all exchanges. Some reasons that will NOT ALLOW us to accept exchanges are:

1) Merchandise was ordered more than 7 days ago. (you must exchange with the manufacturer after 7 days)
2) Merchandise was mishandled (broken) by the purchaser.
3) Merchandise is used or not in a resalable condition.

Exchanges cannot be accepted if:

1) Your order was shipped out of the continental USA.

All postage charges are the responsibility of the purchaser. All exchanges must be preauthorized. There is no restocking fee on exchanges. Please do not mail the merchandise back without first contacting us

Order Cancellations

1) Orders can be canceled only if the order has not yet been shipped.

2) There will be a 3% order cancellation fee on all orders paid for by credit card to cover the credit card processing fees.

Last Updated: 19 Jan 2009 07:59:40 PST home  |  about  |  terms  |  contact
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